Service Access & Management, Inc.

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Service Access & Management, Inc.

Service Access and Management, Inc. provides Crisis Intervention for Berks County. Anyone in Berks County, residents or visitors, can call the contact information listed and talk to someone who can help.

If you have been experiencing depression, anxiety, suicidal thoughts, homicidal thoughts, or if you don't know what to do or who to turn to, SAM can help! Please call!


Toll Free (877) 236-4600

Text ruOK to 484-816-ruOK (7865)

Crisis Intervention and Emergency Services can be reached 24 hours a day by calling the numbers above and asking to speak with a Crisis worker.


Depending on an individual's needs and situation, SAM can provide crisis intervention through:

  • telephone contact at 610-236-0530
  • By texting ruOK to 484-816-ruOK (7865)
  • Online at
  • face-to-face contacts in the community through mobile outreach
  • face-to-face contacts at SAM Crisis Centers in Berks County
  • face-to-face contacts at a local hospital's Emergency Care Unit

SAM's Crisis Intervention will use problem solving, support, and referrals to help you to resolve or defuse your crisis. If necessary, SAM will provide consultation and assessment to identify mental health problems and needs.  We will also provide options for mental health treatment or other interventions and community services.

Please Note:
SAM, Inc. Crisis Center staff does not have the means to restrain or otherwise restrict people's movements, or to provide care for medical problems, drug/alcohol intoxication, or withdrawal. Crisis Intervention Services are not an effective substitute for on-going mental health case management or treatment services. 


The Commission on Accreditation of Rehabilitation Facilities (CARF) has accredited SAM, Inc.'s Case Management and Crisis Intervention Services.

Certified by the American Association of Suicidology.AAS-logo

SAM provides this service in the following counties: