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Joel and Joanne Blazure Lehigh County, PA


“It’s very helpful to have the same supports coordinator for a long period of time. You can have a relationship with that person and get to know them and they can get to know you, especially one educated in the services available in the county.”

Joanne Blazure said the biggest problem she has heard from many other parents of special-needs children is not knowing what programs and services are out there to assist them. She feels Service Access and Management was a big help in leading her in the right direction for her son.

“SAM has been very helpful in finding the things that enhance Joel’s life,” she said.

Joanne said SAM has helped her son Joel get assistance and learn about household chores, exercise, money management, housecleaning and activities outside of the home. They also helped Joel get a job through the Office of Vocational Rehabilitation (OVR).

“I feel comfortable that he could be very independent. When I call or email Ryan, our case manager, if he doesn’t have the answer, he gets it for me. He’s always been great about calling or emailing right back. I had some big questions and he found the answers right away for me,” Joanne said.